Security is our top priority

At Crowdbase, we take our responsibilities to our customers seriously, and the security and reliability of the software, systems and data that make up the Crowdbase application are our top priority. If you have any security concerns or questions feel free to contact us at security@crowdbase.com.

Data Reliability

Redundant servers and data centers

We treat uptime very seriously at Crowdbase, and provide redundancy throughout our infrastructure to keep the application and your data available. Multiple facilities instances, data stores and data centers are deployed to maintain a secure and reliable service for our customers and partners.

Backups

Your data is replicated across multiple database servers to prevent a single failure from causing data loss. Additionally, that data is backed up hourly and stored in multiple facilities and on multiple devices within each facility to ensure that, even in the event of a catastrophe, your information is safe and can be quickly restored.


Monitoring

Application processes, memory, disks, performance and logs are monitored 24/7 to detect anomalous events or patterns that might indicate an attempted data breach.

Network Security

All our servers are protected behind a firewall that allows the minimum number of entry points required for the service to run. On top of that, server access is limited to a subset of Crowdbase's technical staff.


Data Privacy

All communications to and from Crowdbase's servers is done over industry standard 256-bit SSL (Secure Socket Layer) encryption. Moreover, we do not have access to any passwords as they are securely encrypted in our systems and filtered out from our logs. Multiple security checks are required for every data access to ensure that only authorized users see or modify your data.

Hosting and Physical Security

Crowdbase services are made available trough Amazon Web Services, a SAS70 TYPE II certified cloud-hosting platform. This platform is one of the most flexible and secure cloud computing environments available today. For more information, you can visit their Security Center.

Application Development

Crowdbase has been built from the ground up using industry's best practices with security, performance and high availability in mind. In addition to the software and hardware stacks, we have a dedicated team - available 24/7 - to resolve problems before they happen.